Course Library
Thousands of continuing-education and in-service courses for healthcare teams — CNAs, LVNs, RNs and all staff — each awarding verifiable CE credit, with more added continually.
Mobility & Restorative
Nutrition & Dietary
A New Look at the Old - Older Adults and Hydration
Dysphagia - Etiology and Identification
What is Dysphagia? Dysphagia is a medical term used to describe difficulty or discomfort with swallowing foods, liquids, or medic…
Dysphagia Diet and Safe Feeding Practices
Dysphagia is a term used to describe difficulty or discomfort in swallowing foods, liquids, and/or medications. When a speech lan…
Malnourished or at Risk - Nutrition and the Elderly
Malnutrition is a significant and often underrecognized problem among older adults, particularly those in long-term care settings…
Nutritional Needs for the Patient with Renal Failure
To understand the nutritional needs of patients with renal failure, it is essential to first understand normal kidney function. T…
Quality for your Residents - Prevalence of Dehydration
Dehydration prevention is one of the most impactful areas where Certified Nursing Assistants (CNAs) can make a direct difference …
Quality Indicators 15 - Prevalence of Dehydration
Quality Indicator 15 (QI-15) measures the prevalence of dehydration among residents in long-term care facilities. This indicator …
Mental & Behavioral Health
Making Conflict Positive
Conflict is a natural and inevitable part of any workplace, especially in healthcare where high-stress situations, diverse person…
Mental Health Issues and Elders
Nearly 20% of people aged 55 and older experience mental health disorders that are not part of normal aging. Normal age-related c…
Signs & Symptoms of Depression in the Elderly
Depression in the elderly is a widespread and serious public health concern. Of the nearly 35 million Americans age 65 and older,…
Zapping Conflict In the Healthcare Workplace (Part 2)
Beyond basic communication skills, effective conflict resolution requires understanding power dynamics, organizational culture, a…
End-of-Life & Hospice
Comfort Care at the End of Life
Comfort care, also called palliative care, provides relief through pain and symptom management to a person who is suffering at an…
Dying Patients - Their Families and Caregivers
Nearly three-fourths of all Americans die in hospitals and long-term care facilities, yet few are prepared to offer the care pati…
New Rules of End-of-Life Care
End-of-life care represents a fundamentally different approach from curative or rehabilitative care. The focus shifts from treati…
Communication & Customer Service
Assess and Modify your Interpersonal Skills
Interpersonal skills are the abilities that determine how well you get along with others and how successful you are in your job. …
Culturally Competent Nursing Care
An aging population and immigration are changing healthcare in the United States. The nation's immigrant population reached a rec…
Customer Service - Handling Family Expectations
Most families do not openly announce their expectations when their loved one enters a care facility. However, the absence of stat…
Fun Facts on the Value of Humor in Healthcare
Psychoneuroimmunology research demonstrates that laughter produces measurable physiological effects. It increases endorphin relea…
Patient & Resident Rights and Communication
Orientation in-service: Patient & Resident Rights and Communication. Watch the video, review the material, then pass the post-tes…
Patient Beliefs & Culturally Competent Nursing
Therapeutic Communication and the CNA
Therapeutic communication is a learned skill that can be acquired and enhanced throughout a CNA's professional life. It is not so…