Course Library

Alzheimer's Disease: Behavior Management and the Environment

Alzheimer's Disease: Families, Stress Management, and Ethics

Bathing

Most of us enjoy a warm, relaxing shower or bath, so it can be hard to imagine why someone would resist. But for a person with ph…

Behavioral Changes in the Elderly Related to

When elderly residents exhibit behavioral changes such as anger, withdrawal, depression, or agitation, the cause is not always ps…

Caring for People with Dementia

Orientation in-service: Caring for People with Dementia. Watch the video, review the material, then pass the post-test.

Combative Behavior - Decreasing Aggression

The crisis cycle is a five-step process commonly observed in combative individuals, especially those with dementia or psychologic…

Combative Behavior - What it Means

Combative behavior is any verbally or physically aggressive act that causes or intends to cause hurt or damage to a person or obj…

Combative Behavior: Decreasing Aggression

Orientation in-service: Combative Behavior: Decreasing Aggression. Watch the video, review the material, then pass the post-test.

Combative Behavior: What it Means

Orientation in-service: Combative Behavior: What it Means. Watch the video, review the material, then pass the post-test.

Communicating with Older Adults - Dementia

Effective communication with individuals who have dementia begins with common courtesy and the golden rule. Always address the pe…

Communicating with Older Adults with Dementia

Orientation in-service: Communicating with Older Adults with Dementia. Watch the video, review the material, then pass the post-t…

Creating a Supportive Environment

Creating a supportive environment for residents, particularly those who are frail, elderly, or experiencing dementia, requires un…

Hand in Hand: Dementia Care

The CMS Hand in Hand series on caring for people with dementia and preventing abuse — completed start to finish: the world of dem…

Lessening the Behaviors of Sundowning

Sundowning, also known as late-day confusion, is a phenomenon where individuals with dementia experience increased confusion, agi…

Looking Beyond Words, Part 1 - Dementia in the

In dementia, particularly Alzheimer's disease, patients experience a progressive decline in their ability to express themselves v…

Maintaining Daily Routines

The purpose of activities for individuals with dementia is not merely to keep them busy but to provide meaningful engagement. In …

Managing Difficult Resident Behavior

In long-term care settings, CNAs frequently encounter residents who display challenging or difficult behaviors. These behaviors m…

Nutrition and Hydration for the Person with Dementia

Individuals with dementia are at high risk for dehydration due to multiple factors: inability to express thirst, apraxia (inabili…

Successful Activities Using Sensory Stimulation

Sensory stimulation is a therapeutic approach used in long-term care to maintain and improve residents' connection to their envir…

The Older Adult, Dementia and Assisted Bathing

For residents with dementia, the bathing experience can be unpleasant and upsetting. Shower or tub rooms are often cold and noisy…

Understanding Alzheimer's Disease and Related

Dementia is a chronic, generally progressive, disabling decline in cognition, functioning, and behavior. Alzheimer's disease is t…

Unmet Needs of the Cognitively Impaired

The unmet needs model proposes that behavioral symptoms in dementia (agitation, aggression, wandering, calling out) often represe…

Preserving Dignity

Dignity is fundamental to every resident's well-being. Moving to a care facility creates perceived risks to dignity and self-este…

Resident Rights

Orientation in-service: Resident Rights. Watch the video, review the material, then pass the post-test.

See ME

A complete customer-service program for healthcare staff. Work through all lessons in order — from why service matters to the sev…